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Before you visit

What time will you pick us up for the tour? down up

The pick-up time depends on the Auschwitz guide's reservation which may vary from day to day. We run morning and / or afternoon tour. We highly encourage you to look at the calendar on the right corner, choose the date and check available time slots. If you have any preference or questions, you may email us or put a request in a request box, we will do our best to accommodate your request.

How many people will be on the van or bus? down up

To guarantee you a comfortable journey, we use minivan (8 seaters) or standard cars such as Kia, Mazda or Renault. The car depends on the number of travelers on a particular date. If you are traveling with luggage or you require a baby seat, please let us know about it in advance as we will adjust everything for your needs.

How long does the tour last? down up

The journey from Warsaw to Oświęcim, Auschwitz Museum takes approx. 4,5 - 5 h each way however the tour with a guide lasts around 3,5 hours and includes Auschwitz I & Birkenau. In total the entire trip is up to 12 - 13 h.

Where is the meeting point for the tour? down up

The standard tour includes one meeting point is in front of the Radisson Blu Sobieski. We do always try to provide direct pickup service from your hotel in case of Premium & Private option. In case of any traffic restrictions near your accommodation, we will inform you and assigned the closest meeting point.

Is there any lunch break during the tour? down up

Yes! There is a break between Auschwitz I visit and Birkenau when we give you about 10 - 15 min to yourself

Is lunch included in the price? down up

No. The lunch is not included, however, as we do understand that this trip is quite long, we offer lunch boxes that include: sandwich, fruit, a bottle of water & bar of chocolate or cookie.

Can I take pictures at the Museum? down up

Taking pictures without the flash is allowed at the Musuem, except certain exhibitions, which are excluded to honor the victims of the Holocaust. (block no. 4) and the basement of block no. 11.

Is E2P a licensed tour operator? down up

E2P is one of few licensed tour operators which means that we can offer you a full service (including guide assistance, accommodation, entrance tickets), not only transport. We provide full financial protection for our package holidays by way of a bond held by ABTA –Policy Number: TOTAHC001979 . Moreover, to keep the highest standards of online payments safety we closely cooperate with Przelewy24 and Barclays Bank.

Can children visit the memorial? down up

It is not advised by the Auschwitz Museum that children under the age of 14 visit the camps as the stories and photos are violent and cruel. However, it is the decision of the parents. Please note it is not allowed to bring prams and strollers to the campsite.

I am a wheelchair user, will I be able to see the museum? down up

Yes. Wheelchair users are requested to have a companion to assist them during the tour. It is necessary to have a folding wheelchair which will fit into the van. Please note that some sites in Auschwitz are accessible only by steps. It is recommended that wheelchair users take a private tour rather than group tour so the guide can adjust to their individual needs. At the same time, please remember that we need to be advised before or right after the booking about any additional information such as a wheelchair.

Do you offer the lowest price guarantee? down up

Yes, we do! Escape2Poland is all about getting our customers the best price out there. If you happen to find the same activity at a lower price, we will refund you the difference promptly. Please mind that the activity’s components must match the offer on our website and have the same cancellation policy. That’s not all! Thanks to the promotions we run time and again, you can lower the price at checkout using special discount codes.

Why do the prices differ by day or from the last time I checked the website? down up

Two factors influence the prices on our website. One of them is the date you book the activity for. If you book at short notice, the prices may be higher. Another factor is availability – the number of seats or spots we have for a given tour. The higher the availability we have, the better the price you get.

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Our Travellers love this tour

100 000 clients each year

Carol

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Excellent timing, car and organisation.

Laura

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I liked the fact that van tv screen for your short 18 min film re Auschwitz history displayed English subtitles - very useful for hearing impaired customers.

Tim

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The Guide was amazing, he was what made the tour so good

Liam

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Couldn't be better. Great guide with perfect English. Comfortable minibus and safe driving. Tour of Auschwitz is excellent although be aware that Auschwitz main Camp is very crowded.

Samantha

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Tour was very good enjoyed every minute of it.

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